Meetch Ticketing (formerly Ticketmate) is embedded directly into the sales tunnels of small, medium and large ticketing platforms. It puts an end to years of difficult cancellation insurance, where even the instructions for getting a refund discouraged even the most willing policyholders.
Meetch Ticketing's promise is simple and unique in Europe: to offer your customers a 100% digital subscription experience embedded in your sales tunnel, and to reimburse them in less than 48 hours in the event of a cancellation, from their phone, with or without the need to produce proof.
Meetch Ticketing currently works with numerous music festivals, as well as theatres, sporting events (French Grand Prix 2021 and 2022, Ski World Cup 2022 and 2023, Rugby World Cup 2023, etc.), zoos, museums and cultural venues throughout France and Europe.
Meetch Ticketing is also designed for trade show participants. It's used for ticketing at the Paris Motor Show too.
There are many reasons for cancellation (over 15) that your customers can choose. Among them are Covid cancellation as well as all the classic reasons related to health (accident, illness, death, pregnancy complication, birth, etc.), to professional life (changes to leave by employer, transfers, redundancies, etc.), to essential appointments (IVF, exams, etc.) and to societal events (strikes, attacks, etc.) which can stop customers attending the event booked at your physical or digital points of sale (website or mobile app).
For each reason for cancellation, only one or a maximum of two pieces of proof will be required. No more endless admin that discourages refund requests!
Meetch Ticketing offers a multilingual experience to provide your international customers with a premium experience, enhanced by the ability to get refunds in over 50 currencies through a strategic partnership with the fintech Wise.
As with all of its programs, Meetch's sales, technical and legal teams will work with you to make the process as simple as possible and take full responsibility for it!
Finally, Meetch equips all your teams with its "Real-Time Manager", which allows you to monitor your insurance revenue, check on Meetch's refund work with complete transparency, and retrieve all your accounting documents each month.
Find out more now
Make an appointment with a Meetch consultant by clicking this link:
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