Meetch Ticketing (formerly Ticketmate) is embedded directly into the sales tunnels of small, medium and large ticketing platforms. It puts an end to years of difficult cancellation insurance, where even the instructions for getting a refund discouraged even the most willing policyholders.

Meetch Ticketing's promise is simple and unique in Europe: to offer your customers a 100% digital subscription experience embedded in your sales tunnel, within 48 hours. in the event of a cancellation, from their phone, with or without the need to produce proof.

Meetch Ticketing currently works with numerous music festivals, as well as theatres, sporting events (French Grand Prix 2021 and 2022, Ski World Cup 2022 and 2023, Rugby World Cup 2023, etc.), zoos, museums and cultural venues throughout France and Europe.

Meetch Ticketing is also designed for trade show participants. It's used for ticketing at the Paris Motor Show too.

There are many reasons for cancellation (over 15) that your customers can choose. Among them are Covid cancellation as well as all the classic reasons related to health (accident, illness, death, pregnancy complication, birth, etc.), to professional life (changes to leave by employer, transfers, redundancies, etc.), to essential appointments (IVF, exams, etc.) and to societal events (strikes, attacks, etc.) which can stop customers attending the event booked at your physical or digital points of sale (website or mobile app).

For each reason for cancellation, only one or a maximum of two pieces of supporting documents will be requested. No more endless inventories to discourage refunds!

Meetch Ticketing offers a multilingual experience that enables you to provide your international customers with a premium experience, enhanced by the possibility of receiving reimbursements in over 50 currencies thanks to a strategic partnership with fintech Wise.

As with all our programs, Meetch's sales, technical and legal teams are there to help you make the process as simple as possible, and to take full responsibility for the entire process!

Last but not least, Meetch equips all your teams with its “Real Time Manager”, enabling you to monitor your insurance income, consult Meetch teams' reimbursement work in complete transparency, and retrieve all your accounting documents each month.