Meetch offers a unique cancellation programme for luxury hotel professionals, which is currently offered by several major international chains including LVMH Hotel Management and the Barrière Group.
Coverage (cancellation, interrupted stay, late arrival, luggage) and numerous allowable reasons for cancellation (25 in total, including Covid coverage) are combined with a unique user experience and refund limits of up to 100,000 euros per reservation.
Still in the experimental phase, this programme is now being deployed at hotels that commit to embracing it when guests book online or over the phone with reservation teams.
This program responds to strong demand from an international clientele, particularly from Asia and the United States, who want to benefit from extended coverage, a premium and multilingual customer experience, and unique refund terms.
As with all our programs, Meetch's sales, technical and legal teams are there to help you make the process as simple as possible, and to take full responsibility for the entire process!
Last but not least, Meetch equips all your teams with its “Real Time Manager”, enabling you to monitor your insurance income, consult Meetch teams' reimbursement work in complete transparency, and retrieve all your accounting documents each month.
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