Consumer expectations have shifted. Across travel, events, sport and leisure, audiences now treat flexibility as a given — and a growing share are willing to pay a little more for the freedom to change their mind. Flex turns that expectation into an opportunity: your customers can cancel for any reason — no justification, no supporting documents — and get reimbursed. The result is more completed bookings for you, and real peace of mind for them.
Reimbursed depending on how close to the event, calibrated to your margins
60-%
Currencies supported for instant, parametric reimbursement
+
To activate Flex at checkout — no extra step in the funnel
click
What it covers
No reason. No documents. No questions.
Embedded in your checkout and activated in one click — no documents to chase, no manual processing.
No covered-reason list — customers can cancel for literally any reason.
No supporting documents to provide, ever.
Off-the-shelf or tailored to your sector, with worldwide coverage for your company and your customers.
HOW IT WORKS
Instant, parametric reimbursement.
Embedded in your checkout and activated in one click — no documents to chase, no manual processing.
01
Step 01
Add it to checkout
Activated in one click at purchase, as an optional add-on.
02
Step 02
Customer cancels, anytime
No reason, no documents — the request is processed automatically.
03
Step 03
Instant, parametric payout
Powered by our in-house AI R&D and payment partnerships, in 60+ currencies.
A revenue driver for you
Sold as an optional add-on, Flex generates ancillary revenue on every booking while lifting conversion — customers book more when they know they can change their mind.
Votre équipe de secours est de service. Parlons-en.
Déployé en quelques semaines. Conçu pour s’adapter. Pensé pour évoluer à l’échelle mondiale. Nous protégeons vos clients, vos événements et vos résultats, avec l’IA à chaque étape.