Meetch is the commercial brand used by PHENOMEN for its embedded insurance activities.
These Legal Notices identify the publisher of the meetch.io website, its status as a regulated insurance intermediary, its hosting provider and the main legal information relating to the website.
General contact: contact@meetch.io.
Article 1: Website publisher
The meetch.io website is published and operated by PHENOMEN, under the commercial brand Meetch:
- simplified joint-stock company with a sole shareholder (SASU) with share capital of €10,000;
- registered office: 141 avenue de Wagram, 75017 Paris, France;
- registered with the Paris Trade and Companies Register under number 833 740 699;
- NAF code: 6622Z;
- intra-Community VAT number: FR 91 833 740 699;
- email: contact@meetch.io.
Article 2: Insurance intermediary status
PHENOMEN is registered with the ORIAS (French register of insurance, banking and finance intermediaries) under number 18 000 514 as an insurance and reinsurance broker. This registration can be checked at www.orias.fr.
PHENOMEN is subject to the supervision of the Autorité de Contrôle Prudentiel et de Résolution (ACPR), 4 place de Budapest, CS 92459, 75436 Paris Cedex 09, France.
Insurance products and guarantees presented on the website are subject to their own contractual documentation, eligibility conditions, exclusions, limits and underwriting arrangements. The content of the website does not replace the contractual documents applicable to an insurance product.
Article 3: Publication director
The publication director is Benoît Dominique.
Article 4: Hosting
The website is hosted by OVH SAS, 2 rue Kellermann, 59100 Roubaix, France.
- registered with the Lille Métropole Trade and Companies Register under number 424 761 419 00045;
- intra-Community VAT number: FR 22 424 761 419;
- website: www.ovhcloud.com.
Article 5: Purpose of the website and information published
The website presents Meetch, its insurance-related services, solutions, integrations, resources and contact channels. PHENOMEN endeavours to provide clear and up-to-date information but cannot guarantee that every page is exhaustive, permanently up to date or free of errors.
Commercial, technical and product information may change. For any specific insurance contract or service, the contractual documentation and the information provided at subscription prevail over the general content of the website.
Article 6: Intellectual property
Unless otherwise stated, the structure of the website and the texts, graphics, illustrations, photographs, videos, animations, interfaces, icons, logos, trademarks and other content displayed on it are protected by intellectual property rights held by PHENOMEN or by their respective owners.
Any reproduction, representation, extraction, adaptation, distribution or commercial use, in whole or in part, requires prior authorisation where the law requires it. Third-party trademarks and content remain the property of their respective owners.
Article 7: External links
The website may contain links to third-party websites, partner services, documentation or external platforms. PHENOMEN has no control over these services and is not responsible for their availability, content, security practices or privacy policies.
Any link to the Meetch website must not create confusion as to the origin, affiliation, endorsement or ownership of the content.
Article 8: Personal data and cookies
The way PHENOMEN processes personal data is described in the Privacy Policy. Cookies and similar technologies used on the website are described on the Cookie Management page.
For any question relating to personal data: dpo@meetch.io.
Article 9: Contact and complaints
General enquiries can be sent to contact@meetch.io or by post to PHENOMEN, 141 avenue de Wagram, 75017 Paris, France.
Complaints relating to the management of an insurance membership, a premium or a claim can be sent to reclamation@meetch.io or by post to the same address, for the attention of the Complaints Department.
How an insurance complaint is handled, and any mediation available, depend on the insurance arrangement and its contractual documentation. Please refer to the documents provided with the relevant product for the applicable escalation procedure.
Article 10: Applicable law
These Legal Notices and the website are governed by French law, without prejudice to the mandatory rules on jurisdiction and consumer protection that may apply.
Last updated: 13.09.2026
