Solutions

Flex – Cancel for any reason

Total flexibility. No reason, no paperwork.

Consumer expectations have shifted. Across travel, events, sport and leisure, audiences now treat flexibility as a given — and a growing share are willing to pay a little more for the freedom to change their mind. Flex turns that expectation into an opportunity: your customers can cancel for any reason — no justification, no supporting documents — and get reimbursed. The result is more completed bookings for you, and real peace of mind for them.
Traveller with a holdall checking a smartphone on a harbour promenade next to a ferry
Reimbursed depending on how close to the event, calibrated to your margins
60- %
Currencies supported for instant, parametric reimbursement
+
To activate Flex at checkout — no extra step in the funnel
click
Wooden lifeguard tower with an orange lifebuoy on a beach at sunset
What it covers

No reason. No documents. No questions.

Embedded in your checkout and activated in one click — no documents to chase, no manual processing.
  • No covered-reason list — customers can cancel for literally any reason.
  • No supporting documents to provide, ever.
  • Off-the-shelf or tailored to your sector, with worldwide coverage for your company and your customers.
HOW IT WORKS

Instant, parametric reimbursement.

Embedded in your checkout and activated in one click — no documents to chase, no manual processing.
01
Step 01

Add it to checkout

Activated in one click at purchase, as an optional add-on.
02
Step 02

Customer cancels, anytime

No reason, no documents — the request is processed automatically.
03
Step 03

Instant, parametric payout

Powered by our in-house AI R&D and payment partnerships, in 60+ currencies.

A revenue driver for you

Sold as an optional add-on, Flex generates ancillary revenue on every booking while lifting conversion — customers book more when they know they can change their mind.

Pick a product.

A modular catalogue of coverages – each with its own page, terms and pricing. Activate any product, anytime.

Cancellation insurance

Full refund when life gets in the way – illness, work or the unexpected.

Medical assistance & repatriation

Round-the-clock medical support and repatriation, wherever you are.

Personal accident insurance

Financial protection for you and your family after an accident.

Vacation rental damage protection

Cover accidental damage during a stay – for guests and hosts alike.

Contingency – Event Cancellation

Protect organizers when an event must be postponed or called off.

Media (Film & Production)

Full refund when life gets in the way – illness, work or the unexpected.
CONTACT

Your Lifeguard,
is on duty.
Let's talk.

Deployed in weeks. Built to fit. Scaled globally.
We protect your clients, your events, and your bottom line – with AI at every step.

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Book
a demo

Three short steps.

We reply within one business day.

Where should we send the invite?

The invite and the recording go to this address.

Only if you prefer a call back.